Refund Policy

Last updated: October 12, 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or email us at roni@tensecond.app and we'll help you.

Subscriptions

For monthly support plans, you can request a refund within 30 days of a payment. You can cancel at any time; your plan stays active until the end of the period you paid for.

More information

See also Paddle's refund policy: https://www.paddle.com/legal/refund-policy